Software | ITOps | CloudOps
Expediting Business Outcomes
We are a specialist bespoke IT services company in Sri Lanka. We provide IT services relating to software development and the provisioning & management of on premise and cloud IT infrastructure to the Small to Medium Business (SMB) segments.
We are pragmatic, engineering driven, technology agnostic, innovative-centric, and solution-focused to provide sensible IT solutions and services to our discerning clients.
Our delivery record is a testament to our constant capacity to engineer, deliver, support, and delight our clients.
Talk to us and see the difference we can make together.
Software
Software development and support services. Web (including websites), Mobile and Rich Client Applications.
ITOps
Implementation, management, and support of ICT Infrastructure. On-site, remote, hybrid, and on-call service models.
CloudOps
Provisioning, management, and support of cloud platforms. Amazon, Microsoft, Google, and other third parties.
In a Nutshell
The KPIs we focus on and deliver right across the company from the very top to the very bottom. This is achieved and sustained by direction, passion, purpose, empathy, and team camaraderie.
Customer Content
Customer Support
On-Time Delivery
Teamwork
Software solutions by PragICTS
Software Solutions
Software solutions by PragICTS are engineered for productivity, usability, access interoperability (any device), deployment neutral (on-premise and cloud configurations), extensibility, and effective operations across Internet-enabled devices.
Online Invoicing & Billing
Customer Sentiment Management
How We Engage
Simplified Engagement Process
Our engagement process is kept to the bare minimum to be effective, pragmatic and auditable. This further also tailored to the specific context of the client, requirements and the KPIs for effective delivery.
Familiarization
01.Understand the issues, requirements, business objectives, and scope. Provide a proposition or decline.
Requirements
02.Elicit and articulate the requirements pertaining to business objectives, technical, constraints, current and future requirements.
Engineering
03.Develop the systems with close engagement with the client to ensure that what is developed and delivered is in line with the expectations and KPI of the client
Support
04.Provide support to maintain and sustain the solution for constant yield and performance.
Reviews
Clients and Testimonials
Independently captured & verified client feedback through Clutch.co